Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
boblongstreth2
04/28/2024
5.00
Best service both from sales and in the repair shop I have had the pleasure of dealing with. Stacy and her staff work with you and go above and beyond to meet the customer where they are financially. My family bought 3 cars in a 2 week span. I bought an impala, my son bought a chevy cruise and my mom bought a Ford edge.recomed to anyone in the market for a car
Gregory Koonse
03/28/2024
5.00
A while ago I left a very negative review based on emotions and frustration with my initial purchase. I want to apologize to Stacy and her staff for that review and to everyone who I'll assume has read this as well. They're a wonderful group of people doing an exceptional service to our community. They were extremely helpful from beginning to end and recently the engine in the 2016 Kia Sorento I purchased blew. This was obvious at no fault of Team Lake Road Auto. Kia Automotive themselves are replacing this engine with a brand new 2024 engine at absolutely NO cost to me in any way ( THANK GOD) !! I contacted Stacy with regard to a rental as the process of replacing my engine is going to take approximately 30 days. I have to obviously drive in this time period with my Job, as I work roughly 60 hours a week ! Stacy offered to put me into a loaner, however, they are a small dealership with limited options and she just couldn't make it happen. In any case I truly appreciated her gesture and thought it appropriate to rescind my previous review by telling people that this business is definitely WORTH TAKING A LOOK AT FOR THEIR USED CAR NEEDS. Have a blessed and wonderful day everyone...
